Frequently Asked Questions
Everything you need to know about enhancing your outdoor space.
What is the typical shipping timeframe for patio furniture?
Standard shipping usually takes 5-10 business days. For oversized items like gazebos or sectional sofas, we use specialized freight carriers which may take 7-14 business days depending on your location.
Are your outdoor fabrics weather-resistant?
Yes, our cushions and umbrellas are made from premium, UV-stabilized materials designed to resist fading, mold, and mildew. We recommend covering or storing them during extreme winter conditions to prolong their lifespan.
What is your return policy for home decor items?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and clearance items are final sale and cannot be returned.
Do you offer professional assembly services?
We provide detailed assembly guides with every product. Additionally, we partner with third-party assembly services in select regions which can be added to your order during the checkout process.
How do I care for my teak or eucalyptus wood furniture?
To maintain the original honey color, we recommend applying a specialized wood sealer once a year. If left untreated, the wood will naturally weather to a beautiful silver-grey patina over time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger outdoor living investments.